Emergency dispatch backup plan is effective, but not optimal
2021-08-30
source：hayspost.com
The accidental activation on August 2 by the contractor of the HVAC system welded the fire sprinklers of the Ellis County Emergency Communication Center. The water damaged the computer and mobile phone equipment and caused more than $80,000.
The standby 911 dispatch center was temporarily set up at the Hayes Fire Station for about a week. City manager Toby Dougherty stated that “county IT personnel, Hayes IT personnel, and law enforcement center staff responded very quickly to the incident at the law enforcement center.”
"Some calls were forwarded to the Pratt Communications Center, which is a joint communications center," Dougherty told the Hayes Commissioner on Thursday night. "But there are actually very few calls that are overflowed. We can set it up so that They can go online again.
When it was constructed at Hayes 1105 E. 22nd a few years ago, it was planned to establish a permanent secondary emergency communications center in the basement of the Ellis County Rural Fire and Emergency Medical Services Building.
Although the temporary repair "works well", Mayor Sandy Jacobs also stated that if the 911 system fails, she is worried that the city will not have an immediate backup.
"From the user side-for people who actually use the 911 service-I think it's pretty seamless.... [But] what we have is not the best. There are some things we can't do It’s mainly in the field of computer-aided scheduling."
"They are considering the possibility of investing some money in this area. When the fire department is established and dispatched there, it is a bit destructive for the fire department," Doherty said. Fire Chief Ryan Hagens in the auditorium nodded in agreement.
According to Dougherty, the dispatching equipment in the LEC basement is extremely expensive.
"Sometimes when it's so expensive, it's difficult to replicate redundancy, especially when you roll technology in these things. It becomes obsolete. It's very difficult," he said.
Hayes and Ellis County emergency management teams are discussing how much money is needed to invest in a permanent secondary 911 communications system.
In other businesses, the commissioner approved low bids for the following items:
• Purchase a custom solid waste baler and conveyor from TAKNEK LLC of Gainesville, Texas for $95,000 for bale cardboard and paper recycling
• Purchase a new biosolids handling truck worth US$166,220 from Summit Truck Goup in Salina for use in a water recovery and reuse facility
• Architectural design services in cooperation with Wichita Krayill Associates, priced at US$316,450 for the design of the second fire station
The accidental activation on August 2 by the contractor of the HVAC system welded the fire sprinklers of the Ellis County Emergency Communication Center. The water damaged the computer and mobile phone equipment and caused more than $80,000.
The standby 911 dispatch center was temporarily set up at the Hayes Fire Station for about a week. City manager Toby Dougherty stated that “county IT personnel, Hayes IT personnel, and law enforcement center staff responded very quickly to the incident at the law enforcement center.”
"Some calls were forwarded to the Pratt Communications Center, which is a joint communications center," Dougherty told the Hayes Commissioner on Thursday night. "But there are actually very few calls that are overflowed. We can set it up so that They can go online again.
When it was constructed at Hayes 1105 E. 22nd a few years ago, it was planned to establish a permanent secondary emergency communications center in the basement of the Ellis County Rural Fire and Emergency Medical Services Building.
Although the temporary repair "works well", Mayor Sandy Jacobs also stated that if the 911 system fails, she is worried that the city will not have an immediate backup.
"From the user side-for people who actually use the 911 service-I think it's pretty seamless.... [But] what we have is not the best. There are some things we can't do It’s mainly in the field of computer-aided scheduling."
"They are considering the possibility of investing some money in this area. When the fire department is established and dispatched there, it is a bit destructive for the fire department," Doherty said. Fire Chief Ryan Hagens in the auditorium nodded in agreement.
According to Dougherty, the dispatching equipment in the LEC basement is extremely expensive.
"Sometimes when it's so expensive, it's difficult to replicate redundancy, especially when you roll technology in these things. It becomes obsolete. It's very difficult," he said.
Hayes and Ellis County emergency management teams are discussing how much money is needed to invest in a permanent secondary 911 communications system.
In other businesses, the commissioner approved low bids for the following items:
• Purchase a custom solid waste baler and conveyor from TAKNEK LLC of Gainesville, Texas for $95,000 for bale cardboard and paper recycling
• Purchase a new biosolids handling truck worth US$166,220 from Summit Truck Goup in Salina for use in a water recovery and reuse facility
• Architectural design services in cooperation with Wichita Krayill Associates, priced at US$316,450 for the design of the second fire station
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